Shipping Information

Please allow 10-15 working days to process orders for personalised products.
(Psst - this is because we want to provide only the best for you!)

 

Once we have shipped your order, we will send you a confirmation email with a tracking link and number to trace your parcel. Shipping transit times only start to run once you are provided with a tracking number.

 

Please note that all Mossery products are shipped using a courier service with tracking, so someone will need to be present at your shipping address to receive and sign for the parcel on delivery.

 

*For Israel & Russia, please refer to the Shipping section in our FAQ.

 

Malaysia

Flat Rate (2-7 business days)
West Malaysia $1.80 USD
East Malaysia $2.60 USD

Singapore

Weight
Standard (5-10 business days)
Express (2-5 business days)
< 500 grams
$6.80 USD
$13.00 USD
< 1 kg 10.50 USD $15.00 USD
< 1.5 kg 11.50 USD $16.20 USD
< 2 kg $12.00 USD $18.00 USD
< 4 kg $15.00 USD $23.00 USD
< 6 kg $18.50 USD $28.00 USD
< 10 kg $24.00 USD $35.00 USD

Southeast Asia

*Brunei, Indonesia, Philippines, Thailand, Vietnam
Weight
Standard (12-15 business days)
Express (3-7 business days)
< 500 grams
$12.00 USD
$13.60 USD
< 1 kg $13.00 USD $15.50 USD
< 1.5 kg - $17.90 USD
< 2 kg - $20.00 USD
< 4 kg - $26.00 USD
< 6 kg - $34.00 USD
< 10 kg - $54.00 USD

North America

*United States
Weight
Standard (20-30 business days)
Express (3-7 business days)
< 250 grams $10.00 USD
$14.00 USD
< 500 grams $12.00 USD $14.00 USD
< 1 kg $14.00 USD $18.50 USD
< 1.5 kg $18.50 USD $20.00 USD
< 2 kg - $22.50 USD
< 4 kg - $26.50 USD
< 6 kg - $40.00 USD
< 10 kg - $65.00 USD

Canada

Weight
Standard (20-30 business days)
Express (5-10 business days)
< 500 grams - $16.50 USD
< 1 kg - $19.00 USD
< 1.5 kg - $20.50 USD
< 2 kg - $25.00 USD
< 4 kg - $30.00 USD
< 6 kg - $40.00 USD
< 10 kg - $65.00 USD

South America

*Mexico
Weight
Standard (20-30 business days)
Express (3-7 business days)
< 150 grams $5.30 USD
$16.00 USD
< 500 grams
$11.00 USD
$16.00 USD
< 1 kg - $18.00 USD
< 1.5 kg - $20.50 USD
< 2 kg - $22.00 USD
< 4 kg - $30.00 USD
< 6 kg - $40.00 USD
< 10 kg - $65.00 USD

United Kingdom

Weight
Standard (15-30 business days)
Express (3-7 business days)
< 250 grams $9.00 USD $15.00 USD
< 500 grams $10.00 USD $15.00 USD
< 1 kg $11.00 USD $20.00 USD
< 1.5 kg $19.50 USD $21.90 USD
< 2 kg
$23.50 USD
$25.00 USD
< 4 kg
-
$35.00 USD
< 6 kg
-
$45.00 USD
< 10 kg - $70.00 USD

Europe 1

*Belgium, France, Germany, Ireland, Italy, Netherlands, Portugal, Spain
Weight
Standard (15-30 business days)
Express (3-7 business days)
< 500 grams - $15.00 USD
< 1 kg - $19.00 USD
< 1.5 kg - $21.90 USD
< 2 kg - $25.00 USD
< 4 kg - $35.00 USD
< 6 kg - $45.00 USD
< 10 kg - $70.00 USD

Europe 2

*BulgariaCzech Republic

Weight
Standard (12-20 business days)
Express (3-7 business days)
< 500 grams $21.00 USD $27.60 USD
< 1 kg
$24.00 USD
$34.20 USD
< 1.5 kg
$29.10 USD
$42.60 USD
< 2 kg
$35.00 USD
$50.00 USD
< 4 kg
$51.00 USD
$76.00 USD
< 6 kg
$69.00 USD
$100.00 USD
< 10 kg
$98.00 USD
$145.00 USD

Europe 3

*Estonia, Latvia, Lithuania, Poland, Romania, Slovakia

Weight
Standard (12-20 business days)
Express (3-7 business days)
< 500 grams
$26.00 USD
$27.60 USD
< 1 kg
$30.00 USD
$34.20 USD
< 1.5 kg
$34.50 USD
$42.60 USD
< 2 kg
$35.00 USD
$50.00 USD
< 4 kg
$60.00 USD
$76.00 USD
< 6 kg
$75.00 USD
$100.00 USD
< 10 kg
$110.00 USD
$145.00 USD

Australia

Weight
Standard (15-25 business days)
Express (3-7 business days)
< 150 grams $9.50 USD
$16.00 USD
< 500 grams
$9.50 USD
$16.00 USD
< 1 kg
$14.00 USD
$19.00 USD
< 2 kg
-
$22.00 USD
< 4 kg
-
$30.00 USD
< 6 kg
-
$40.00 USD
< 10 kg - $60.00 USD

New Zealand

Weight
Standard (15-20 business days)
Express (3-7 business days)
< 500 grams $12.00 USD $15.50 USD
< 1 kg $15.60 USD $17.40 USD
< 1.5 kg $17.50 USD $20.20 USD
< 2 kg
-
$22.00 USD
< 4 kg
-
$29.00 USD
< 6 kg
-
$38.00 USD
< 10 kg - $58.00 USD

Asia

*China, Hong Kong, India, Japan, Macao, Taiwan

Weight
Standard (7-12 business days)
Express (3-7 business days)
< 500 grams
$13.80 USD
$16.50 USD
< 1 kg
$15.60 USD
$18.50 USD
< 1.5 kg
$17.50 USD
$20.50 USD
< 2 kg $20.20 USD $25.00 USD
< 4 kg $31.50 USD $35.00 USD
< 6 kg $37.90 USD $45.00 USD
< 10 kg $55.00 USD $70.00 USD

Asia (Middle East) & Northern Europe

Weight
Standard (25-30 business days)
Express (3-7 business days)
< 150 grams $4.70 USD
$30.00 USD
< 500 grams $14.00 USD $30.00 USD
< 1 kg $27.00 USD $36.00 USD
< 1.5 kg - $42.60 USD
< 2 kg - $50.00 USD
< 4 kg - $75.00 USD
< 6 kg - $99.00 USD
< 10 kg - $145.00 USD

Rest of the World

Weight
Standard (20-30 business days)
Express (3-7 business days)
< 350 grams $9.00 USD
$30.00 USD
< 500 grams $13.00 USD $30.00 USD
< 1 kg $25.00 USD $36.00 USD
< 1.5 kg - $45.20 USD
< 2 kg - $50.00 USD
< 4 kg - $75.00 USD
< 6 kg - $100.00 USD
< 10 kg - $150.00 USD
Shipping costs depend on both the weight of the package and destination.
You may use our calculator when viewing your Shopping Cart to estimate shipping fee.

 

Shipments may be subject to import duties and taxes depending on the country and they will be charged once the parcel has reached the destination country. These charges must be paid by the recipient of the parcel. Unfortunately, we have no control over these charges as customs policies vary by country.

 

Shipping rates shown may differ depending on respective countries. If you cannot find the rates for your country above, feel free to write to us at hello@mossery.co as we are here to help! :)